Your Account Team
Proactive Client Service – just one of the ways we specialize in what matters most to you.
It starts by providing your practice with the highest level of day-to-day client service in the industry; a dedicated account team led by a group of experienced senior vice presidents. Our account team approach allows us to guarantee that your phone calls will be answered in three rings or less every time you call. Employees are cross-trained and highly specialized – from coding to A/R and everything in between – and will provide seamless management of your daily billing process. These “unsung heroes,” though you may not speak with them on a day-to-day basis, report directly to the senior vice presidents and remain committed to ensuring nothing falls through the cracks managing your practice’s billing. It’s that kind of client service that has made MBMS one of the fastest growing radiology billing services companies in the country.
With end-to-end responsibility over the entire client service billing process including recruiting, training and development Tischa Roberts, our Chief Operating Officer, has built the most educated and professional client services team in radiology billing industry. She will work with you to establish and maintain all billing performance goals as she oversees the entire client service team dedicated to your account. Tischa and the rest of our executive management team will monitor your ongoing progress as we manage your billing process to make sure we continue to meet and exceed your performance goals.