Think all billing companies are the same? Think Again!

MBMS has been serving radiology practices for almost a quarter century and currently provides billing for more than 450 radiologists. As one of the largest and best performing billing companies in the country, MBMS is able to provide its client’s with exceptional customer service and unparalleled financial results.

MBMS’s industry-leading performance is the result of our substantial investments in billing automation technology. This automated process reduces errors and improves turnaround time, allowing us to provide a higher clean claims rate, lower days on books, and better net collections than other firms.

MBMS consistently outperforms the competition. Our experienced coders and billers ensure that invoices are properly coded and “clean” before they are submitted. As a result, our A/R days and bad debt rates are significantly lower than the industry standard, while our net collection rates are higher.

MBMS’s state of the art dashboard analytics program allows you to see your billing performance in real time, at the push of a button. Additionally, the system can be configured to automatically email you your desired metrics on any schedule you might prefer, and to run ad hoc reports at any time.

The value added services MBMS provides to its clients at no additional cost are unmatched across the industry. There are no set up or start up fees; nor do we charge extra for credentialing, postage, custom programming, interfaces, or PQRI reporting. Annual coding updates and training and third party contracting assistance, if desired, are also provided at no charge. MBMS also provides its clients with access to their own personal digital lockbox, again at no additional charge. This electronic process will convert all paper checks and EOBs to digital files, which will then be stored in a searchable format for future reference.

The MBMS Billing System is highly automated, providing improved efficiency at a lower cost. Demographic information is obtained electronically from the practice’s RIS or HIS software on a daily basis, and loaded into the billing software, where it is automatically scanned to ensure all necessary information is complete and correct. Exceptions are flagged for the attention of a dedicated account team who will resolve any issues prior to the claims being created and submitted. Coding is performed by certified coders who read each report; feedback is provided to the practice where appropriate to ensure that the physicians are paid appropriately for the work that has been performed.

Management Bios

Tom Schovee

CEO

Leading the executive team is Mr. Tom Schovee, the CEO of Medical Billing & Management Services (MBMS). Under Mr. Schovee’s Leadership, MBMS has now become one of the top 25 revenue cycle management companies, offering billing and practice management solutions to both hospital and private physician practices. Prior to entering the radiology market, he held senior positions at Fortune 500 firms as well as high growth entrepreneurial organizations, including 20 years in various operating management positions with Procter and Gamble. Throughout his career, he has focused on creating flexible, high performance environments that deliver lower costs while improving productivity, quality, staff morale and customer satisfaction. Mr. Schovee is an expert in deploying technology and management resources to support radiology practices that thrive even in today’s challenging conditions. He holds an engineering degree from Bucknell University and a law degree from the University of Baltimore.

Larry Johnson

Principal

Mr. Larry Johnson founded Medical Billing and Management services in 1986 and has over twenty-nine years of billing and practice management experience. From the beginning, his vision and goal was to provide the highest level of performance and client service possible, and these goals remain the cornerstone of MBMS’s focus to this day. Over the years Mr. Johnson has held a number of regional and national positions of prominence in this field, and on occasion has presented at national symposiums speaking on topics relevant to our services. His leadership and guidance positioned MBMS for the success it continues to achieve, and his ongoing involvement provides a valuable resource to MBMS and its clients.

Cathy Sells, RCC

President

Ms. Sells started working in the radiology billing and management field in 1981, and has experience in nearly every aspect of the billing process. She joined MBMS in 1986, at the company’s inception, and since then has guided the company through the establishment of multiple satellite locations, as well as an industry leading level of automation and the deployment of the most advanced technology available for radiology billing. As President, Ms. Sells guides the organization’s operational growth and plays a key role in the development of new technologies to better serve the company’s many clients.
Ms. Sells is a member of the Radiology Business Management Association (RBMA), regularly attends both regional and national conferences and has served on the RBMA Education Committee. Ms. Sells is also a radiology certified coder (RCC).

Tischa Roberts

Executive Vice President

Ms. Roberts, MBMS’s Executive Vice President, is responsible for the Radiology operations and client service organizations. In this capacity, Ms. Roberts oversees employee recruiting, training and development and is responsible for radiology client results. She has 13 years of experience with MBMS and has responsibility for over 100 employees. Ms. Roberts and her organization have consistently received our highest customer satisfaction score with our top 20 clients (representing over 90% of MBMS revenue). Her organization has produced industry leading productivity levels and continues to innovate in terms of finding new sources of efficiency. This has allowed MBMS to pass on efficiency savings to our clients in terms of lower rates. Ms. Roberts has successfully transitioned, managed and supported over forty radiology practices in her tenure with MBMS. Ms. Roberts is a Radiology Business Management Association (RBMA) member and regularly attends both regional and national conferences.

Steven Douglas

Vice President of Systems Administration

Mr. Douglas created, developed and currently maintains MBMS’s radiology specific billing platform in addition to overseeing MBMS’s robust information technology staff. He has played an integral role in establishing and further developing MBMS’s business analytics tool, Discover, which provides clients with the data they need to manage their practices. With over thirty years of experience in the radiology marketplace, Mr. Douglas is an industry leader in information technology and software; developing hundreds of custom interfaces and custom reporting platforms for all of MBMS’s clients. Mr. Douglas is also active in industry associations such as the Radiology Business Management Association (RBMA).

Lori Shore, CPC, RCC

Vice President of Coding and Compliance

Ms. Shore, MBMS’s Vice President of Coding and Compliance, is a nationally recognized expert in coding and compliance and is MBMS’s longest tenured employee with more than 25 years of service. Ms. Shore is certified by both the American Academy of Professional Coders as well as the Radiology Coding Certification Board since 2002. As an active member of the Radiology Business Management Association (RBMA), Ms. Shore has served as a national instructor for various RBMA programs including the Radiology Coding Certification Exam Review. As Vice President of Coding and Compliance for MBMS, Ms. Shore has developed a robust auditing and monitoring program as part of MBMS’s Corporate Compliance Plan. Ms. Shore frequently works with MBMS clients in order to educate and update practices on items such as coding and documentation. Throughout the calendar year, Ms. Shore prepares updates for CPT, ICD9/10 and PQRS to ensure compliance with the ever-changing radiology code sets.

Laurie Hall

Vice President of Client Development & Support

Vice President of Project Management

Ms. Hall began her career with MBMS over a decade ago and has served in a variety of roles throughout her tenure. Ms. Hall’s ongoing collaboration with the various departments within MBMS allows her to provide oversight in areas such as client development and support, assisting in further defining MBMS’s internal operational processes and the advancement and development of MBMS employees. Ms. Hall and her staff work in lockstep with MBMS’s Client Service Division to ensure proper and timely billing in addition to creating the guidelines and timeframes for successful, and seamless, new client transitions.

Alice Brooks

Senior Regional Vice President

Ms. Brooks holds a BS in Health Policy and Administration from Pennsylvania State University and currently runs and/or oversees many of MBMS’s satellite offices. Ms. Brooks has been with the company since 1997 and provides practice management and guidance, including payroll, accounts payable services, contract negotiation preparation and assistance, yearend equalization and bonus distribution, as well as coordination and assistance with benefits administration and related activities. Ms. Brooks and her account team are supported by a robust group of corporate resources, including billing analysts, patient services professionals, financial analysts and statisticians, and an executive team with extensive experience in business development and support.

Michaele Christiansen

Senior Regional Vice President

Ms. Christiansen oversees, and is responsible for, four separate billing divisions within MBMS’s largest regional office. Along with her staff, Ms. Christiansen provides MBMS’s clients with high level practice management and guidance including: custom report generation through our business analytics tool Discover, contract negotiation preparation and assistance, fee schedule management and trend analysis. With over twenty years of experience in healthcare, thirteen of which have been spent with MBMS, Ms. Christiansen has been helping clients achieve outstanding results while navigating them through the difficult, ever-changing radiology landscape. Ms. Christiansen is also an active member in the Radiology Business Management Association (RBMA).

Jason Cavallaro, MBS, CPC

Director of Practice Management

Mr. Cavallaro brings more than a decade of practice management and consulting experience; including an extensive knowledge, and high level of expertise, in determining the impact of how local and national regulations can affect a radiology practice’s bottom line. Mr. Cavallaro possesses a BS in Finance, as well as an MBA, and is also a Certified Professional Coder (CPC). He brings MBMS clients considerable quantitative and technical skills, including revenue cycle management, operational auditing, financial analysis, reporting, fee schedule and reimbursement review and practice optimization. Jason is an active member in various industry associates such as the Radiology Business Management Association (RBMA), the Medical Group Management Association (MGMA) and American Academy of Professional Coders (AAPC).

Larry Buller Jr.

Senior Finance Manager

Mr. Buller is responsible for the company’s financial performance. Providing financial updates, metrics, and forecasting are just a few of the many responsibilities Mr. Buller has in his role has Senior Finance Manager. Mr. Buller also leads the statistics team at MBMS and has had a critical role in making statistics and metrics part of the culture at the company. He has worked extensively with MBMS programmers to create an industry leading dashboard analytics tool, called Discover, which provides clients with complete transparency into the billing process, and offers extensive trending and support for practice management, financial and marketing purposes. Using Discover, Mr. Buller is bringing statistics and analytics to the forefront of the industry, creating a completely new perspective on revenue cycle management and practice performance. Mr. Buller also leads the company's client services initiative in this area, including working with clients to create customized dashboards and analytical reports. He has degrees in Management and Marketing from Eastern University.

Matt Ostrum

Vice President of Sales Operations

Mr. Ostrum is MBMS’s Vice President of Sales Operations. His responsibilities are centered around growth, business development and client satisfaction. In order to maximize the effectiveness of the sales force and marketing organization, Mr. Ostrum focuses on the facilitation of the sales team’s coordination with operations and other departments to ensure clients the best possible customer experience and satisfaction. Mr. Ostrum has extensive experience in the radiology market place, having worked for both outpatient and hospital based practices prior to joining MBMS. Mr. Ostrum was sales and marketing representative for a multicenter outpatient imaging group and also served as the Marketing Director for a private, hospital based, radiology practice in a large metropolitan area. In the latter position, Mr. Ostrum was successful in implementing a full range marketing program resulting in a large increase in practice awareness throughout the community and improvement in overall referrals to the practice. Mr. Ostrum is a Radiology Business Management Association (RBMA) member and regularly attends both regional and national conferences. Mr. Ostrum holds a business management degree from the University of Delaware.