Think all billing companies are the same? Think Again!

MBMS has been serving radiology practices for almost a quarter century and currently provides billing for more than 450 radiologists. As one of the largest and best performing billing companies in the country, MBMS is able to provide its client’s with exceptional customer service and unparalleled financial results.

MBMS’s industry-leading performance is the result of our substantial investments in billing automation technology. This automated process reduces errors and improves turnaround time, allowing us to provide a higher clean claims rate, lower days on books, and better net collections than other firms.

MBMS consistently outperforms the competition. Our experienced coders and billers ensure that invoices are properly coded and “clean” before they are submitted. As a result, our A/R days and bad debt rates are significantly lower than the industry standard, while our net collection rates are higher.

MBMS’s state of the art dashboard analytics program allows you to see your billing performance in real time, at the push of a button. Additionally, the system can be configured to automatically email you your desired metrics on any schedule you might prefer, and to run ad hoc reports at any time.

The value added services MBMS provides to its clients at no additional cost are unmatched across the industry. There are no set up or start up fees; nor do we charge extra for credentialing, postage, custom programming, interfaces, or PQRI reporting. Annual coding updates and training and third party contracting assistance, if desired, are also provided at no charge. MBMS also provides its clients with access to their own personal digital lockbox, again at no additional charge. This electronic process will convert all paper checks and EOBs to digital files, which will then be stored in a searchable format for future reference.

The MBMS Billing System is highly automated, providing improved efficiency at a lower cost. Demographic information is obtained electronically from the practice’s RIS or HIS software on a daily basis, and loaded into the billing software, where it is automatically scanned to ensure all necessary information is complete and correct. Exceptions are flagged for the attention of a dedicated account team who will resolve any issues prior to the claims being created and submitted. Coding is performed by certified coders who read each report; feedback is provided to the practice where appropriate to ensure that the physicians are paid appropriately for the work that has been performed.

Management Bios

Tom Schovee, CEO

Leading the executive team is Tom Schovee, the CEO of Medical Billing & Management Services. Under Tom’s leadership, MBMS has now become one of the top 25 revenue cycle management companies, offering billing and practice management solutions to both hospital and private physician practices. Prior to entering the radiology market, he held senior positions at Fortune 500 firms as well as high growth entreprenurial organizations, including 20 years in various operating management positions with Procter and Gamble. Throughout his career, he has focused on creating flexible, high performance environments that deliver lower costs while improving productivity, quality, staff morale and customer satisfaction. Tom is an expert in deploying technology and management resources to support radiology practices that thrive even in today's challenging conditions. He holds an engineering degree from Bucknell University and a law degree from the University of Baltimore.

Cathy Sells, President

Cathy started working in the radiology billing and management field in 1981, and has experience in nearly every aspect of the billing process. She joined MBMS in 1986, at the company’s inception, and since then has guided the company through the establishment of six satellite locations, as well as an industry leading level of automation and the deployment of the most advanced technology available for radiology billing. As President, Cathy guides the organization’s operational growth and plays a key role in the development of new technologies to better serve the company’s many clients. 
Cathy is a member of the RBMA and has served on the RBMA Education Committee.  Cathy is also a radiology certified coder.

Tischa Roberts, Executive Vice President

Tischa has worked in a variety of roles since joining MBMS over a decade ago. As the company’s Executive Vice President, Tischa is responsible for the entire client service organization within MBMS, including oversight of each of MBMS’s satellite offices. Tischa is also responsible for employee development and advancement throughout the organization. Her ongoing involvement in client relations provides both the company and her staff with a superior understanding of what’s needed in order to overcome the challenges facing radiology practices today. Tischa is an active member in the Radiology Business Management Association (RBMA).

Larry Johnson, Principal

Lawrence P. Johnson founded Medical Billing and Management services in 1986 and has over twenty-nine years of billing and practice management experience.  From the beginning, his vision and goal was to provide the highest level of performance and client service possible, and these goals remain the cornerstone of MBMS’s focus to this day.  Over the years Mr. Johnson has held a number of regional and national positions of prominence in this field, and on occasion has presented at national symposiums speaking on topics relevant to our services.  His leadership and guidance positioned MBMS for the success it continues to achieve, and his ongoing involvement provides a valuable resource to MBMS and its clients.

Larry Buller Jr., Senior Finance Manager

Larry Buller is responsible for the company’s financial performance. Providing financial updates, metrics, and forecasting are just a few of the many responsibilities Larry has in his role has Senior Finance Manager. Larry also leads the statistics team at MBMS and has had a critical role in making statistics and metrics part of the culture at the company. He has worked extensively with MBMS programmers to create an industry leading dashboard analytics tool, called Discover, which provides clients with complete transparency into the billing process, and offers extensive trending and support for practice management, financial and marketing purposes. Using Discover, Larry is bringing statistics and analytics to the forefront of the industry, creating a completely new perspective on revenue cycle management and practice performance. Larry also leads the company's client services initiative in this area, including working with clients to create customized dashboards and analytical reports. He has degrees in Management and Marketing from Eastern University.

Alice Brooks, Regional Vice President

Alice holds a BS in Health Policy and Administration from Penn State University, and currently runs the billing services operation for the MBMS office serving New England. Alice has been with the company for 14 years and provides practice management and guidance, including payroll, accounts payable services, contract negotiation preparation and assistance, year end equalization and bonus distribution, as well as coordination and assistance with benefits administration and related activities. This account team is supported by a robust group of corporate resources, including billing analysts, patient services professionals, financial analysts and statisticians, and an executive team with extensive experience in business development and support.

Susan Lucas Collins, Senior Vice President

Susan brings more than 20 years of sales and marketing experience in radiology, including senior management and marketing positions with some of the major healthcare IT vendors, including Fujifilm Medical, Surgical Information Systems, and Vitalworks (nowAmicas/Merge). She also served as Chief Marketing & Client Services Officer for Advanced Radiology in Connecticut, where she achieved double digit annual increases in volumes while maintaining exceptional levels of patient and referring physician satisfaction. Susan is the co-author of the RBMA’s Guide to Radiology Marketing and speaks frequently at national conferences for the ACR and RBMA on topics relating to radiology management, regulation and healthcare strategy.

Matthew Ostrum, VP Sales Operations

Matt is MBMS’s Vice President of Sales Operations. His responsibilities are centered around growth, business development and client satisfaction. In order to maximize the effectiveness of the sales force and marketing organization, Matt focuses on the facilitation of the sales team’s coordination with operations and other departments to ensure clients the best possible customer experience and satisfaction.
Matt has extensive experience in the radiology market place, having worked for both outpatient and hospital based practices prior to joining MBMS. Matt was sales and marketing representative for a multicenter outpatient imaging group and also served as the Marketing Director for a private, hospital based, radiology practice in a large metropolitan area. In the latter position, Matt was successful in implementing a full range marketing program resulting in a large increase in practice awareness throughout the community and improvement in overall referrals to the practice. Matt holds a business management degree from the University of Delaware.

Jason Cavallaro, Regional Director of Practice Management

Jason brings more than a decade of practice management and consulting experience, including an extensive knowledge of the issues facing radiology clients in the CT area. Jason possesses a BS in Finance, as well as an MBA, and is also a Certified Professional Coder (CPC). He brings MBMS clients considerable quantitative and technical skills, including revenue cycle management, operational auditing, financial analysis, reporting, fee schedule and reimbursement review and practice optimization.