What
We Offer
Our Team Approach
MBMS brings knowledgeable, professional people to your practice.
Organized teams are assigned to individual practices. Your team will feel like an extension of your
practice.
Your Transition Team
One of the first concerns when making a billing change
is “Will we lose money during the transition?” Your
MBMS transition team is dedicated to making sure you don’t.
Many of our client practices actually experience a one-time up
turn in revenue due to the efficiency of our people and processes.
Your Transition
Team Will Also:
•
Satisfy practice and/or hospital system interface requirements.
• Review and perform any credentialing
needs.
• Evaluate and make fee schedule
recommendations.
• Customize your billing parameters
and cycles.
• Install a dedicated toll-free
telephone line for you and your patients
to use.
• Establish your database in
our system.
• Keep you informed along the
way.
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Your Billing
Team
A Billing Administrator and staff are assigned to each client. All are highly trained and experienced in charge entry, payment posting, denial management & patient relations.
Your Billing
Team Will Also:
•
Answer your patients’ calls, as you would want them answered.
• Evaluate coding for accuracy
and effectiveness.
• Enter claims and post payments
promptly and accurately.
• Follow compliance policies.
• Note denial trends and report
back to you.
• Prepare refund reports or
actual refund checks for your signature.
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Your Management Team
Each practice will also have a Regional Vice President assigned to oversee
their account. Your Regional Vice President is responsible for your
satisfaction with the services of MBMS and will closely monitor
performance results in concert with the Billing Administrator for
your account.
Your Regional
Vice President Will Also:
• Schedule
monthly meetings to review your month-end reports.
• Participate in negotiations
with your Managed Care carriers.
• Provide updates on coding
and legislative issues affecting your
practice.
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Our Services
MBMS offers complete billing and management services for hospital-based
and office-based physician practices. It is immediately apparent
that one of our greatest strengths has always been the close relationship
we form with our practices. MBMS employees are assigned to specific
practices under the supervision of a Billing Administrator. All
employees feel responsible for the financial success of their assigned
practice. Monthly, the Billing Administrator and Regional Vice
President visit your practice to review the month-end results, payor
issues, collections, refunds, payor contracts, credentialing needs,
etc.
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Our Technology
The capability and efficiency of the billing software is critical
to the success of any billing company. MBMS utilizes software widely
used in high volume, multi-facility, multi-specialty environments.
It was developed and is still supported by a firm with an extensive
background in physician billing.
MBMS computer system configuration used in the billing process
is mainframe in nature. It provides for multiple users from multiple
locations and is running on a PICK operating system that has been
overlaid on LINUX.
Back up of our entire database is performed daily with appropriate
safeguards and controls and accounts receivable processes are performed
daily. We remain committed as a company to implementing new technology
that results in improved operations and cost effectiveness.
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Our Ownership
MBMS is not publicly held and is without the need to focus on the
return to shareholders. The focus of all senior management is on
the needs of our clients, our continual improvement in operations,
service levels and overall quality. We answer to the client, not
a remote corporate entity with the unnecessary overhead and delay
in responsiveness that it brings. Our philosophy continues to emphasize
a customized, dedicated service level comparable to traditional
“in-house” billing.
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